FAQ Hero

Annecy Nail & Spa

Frequently Asked Questions

Booking & Appointments

You can book online anytime at annecyspa.setmore.com, call us at 516-625-0018, or use the booking form on our website. Online booking gives you instant confirmation with real-time availability.

Walk-ins are always welcome, but we strongly recommend booking in advance — especially on weekends and holidays — to secure your preferred time slot and technician.

For weekday appointments, 1–2 days in advance is usually sufficient. For weekends or special occasions, we recommend booking at least 3–5 days ahead to guarantee availability.

Yes! Please notify us at least 24 hours before your appointment to cancel or reschedule without any fee. Late cancellations or no-shows may be subject to a cancellation fee.

Absolutely! Walk-ins are welcome based on availability. However, during peak hours and weekends, wait times may be longer. Booking ahead ensures you get the best experience.

Services & Pricing

We offer a full range of nail services including classic manicure, gel manicure, gel extensions (New Set), UV fill-ins, powder gel, dip powder, spa pedicure, kids' manicure, and nail art. Visit our Services page for the complete menu.

A basic manicure takes about 30–45 minutes. A gel extension new set typically takes 75–90 minutes. Spa pedicures range from 45–75 minutes depending on the add-ons selected.

Yes! We love hosting bridal parties, birthday groups, and special events. Please call us directly at 516-625-0018 to arrange group bookings and discuss special packages.

Yes, our full price menu is available on the Services page of our website. Prices may vary slightly based on nail length, design complexity, or add-on services.

A UV Fill-In is a maintenance service for your existing UV gel nail extensions. As your natural nails grow, a gap appears near the cuticle area. We fill in that growth area with fresh gel, reshape, and refresh the color so your nails look brand new. We recommend coming in every 2–3 weeks for a fill-in to keep your nails looking their best.

A UV Fill-In ($75) uses UV-cured gel product to fill the growth area of UV gel extensions — it provides a high-gloss, durable finish. A Powder Fill-In ($50) uses dip or acrylic powder to fill in powder-based extensions. The right choice depends on what type of nails you currently have. Our technicians will recommend the best option for you.

We offer a wide range of gel nail services: Color Gel Manicure ($40~), Color Gel Manicure French ($50), Powder Gel Manicure ($50), Gel-X New Set ($80), UV Full Set with Color Gel ($120~), UV Fill-In ($75), and Powder Fill-In ($50). We also offer gel add-ons for pedicures. Each service uses premium gel products for a long-lasting, glossy finish.

Gel manicures typically last 2–3 weeks without chipping. Gel extensions (New Set) can last 3–4 weeks before needing a fill-in. Longevity depends on your nail care routine, lifestyle, and how quickly your natural nails grow. We recommend avoiding harsh chemicals and wearing gloves when cleaning to extend the life of your gel nails.

We strongly recommend having your gel nails professionally removed at our salon to avoid damaging your natural nails. We offer soak-off services: Gel Soak Off ($5), Powder Soak Off ($10), and UV Soak Off ($20). DIY removal by peeling or forcing off gel nails can cause significant damage to the nail plate.

Health & Safety

We follow strict sanitation protocols. All tools are sterilized between clients using hospital-grade disinfectants. Pedicure bowls are fully sanitized after each use, and we use disposable liners for added protection.

We use high-quality, professional-grade products that are free from harmful chemicals. We carry a selection of 3-free, 5-free, and vegan nail polishes. Please let us know if you have any allergies or sensitivities.

Yes, you are welcome to bring your own nail polish. We are happy to use your preferred color at no extra charge.

We recommend consulting your doctor before any nail service during pregnancy. Our salon is well-ventilated, and we can use low-odor, pregnancy-safe products upon request. Please inform your technician when booking.

Spa & Beauty Services

In addition to nail services, we offer facial treatments, eyelash extensions, microblading, waxing, and massage therapy. Our goal is to be your one-stop beauty destination in Greenvale, NY.

Yes! We offer classic, hybrid, and volume lash extensions. Our lash artists use premium materials for a natural yet glamorous look that lasts 3–4 weeks with proper care.

We offer Swedish relaxation massage, deep tissue massage, hot stone massage, and aromatherapy massage. Sessions are available in 30, 60, and 90-minute durations.

Yes! Our facial menu includes deep cleansing facials, hydrating facials, anti-aging treatments, and more. Each facial is customized to your skin type and concerns.

Location & Hours

We are located at 63 Glen Cove Rd, Greenvale, NY 11548. We are conveniently situated with ample parking available nearby.

We are open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM. We are open on most holidays — please call ahead to confirm.

Yes, there is convenient parking available near our salon. The area has ample street parking and nearby lots for your convenience.

You can reach us by phone at 516-625-0018, by email at annecyspa@gmail.com, or by using the contact form on our website. We typically respond within a few hours during business hours.

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